Appointing Medical Office Clerk, Nellis AFB

Location: Nellis AFB, NV, United States
Date Posted: 06-18-2018
Global Empire, LLC (GHG) is a Healthcare Staffing Company specialized in providing reliable and qualified healthcare professionals for Government contracts nationwide. 
 
We are seeking Medical Office Clerks for an available contract opportunity at Nellis AFB, Nevada.

Job Title: 
Appointing- Medical Office Clerk - Mon-Fri 7:30 am to 4:30 pm 
Scope of Work:
  • Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types.
  • Maintains appointment schedules using Composite Health Care Systems (CHCS) or AHLTA.
  • alidates eligibility through appropriate booking through Defense Eligibility Report System (DEERS). May be required to register patients not already in computer system, such as newborns.
  • Maintains accurate and up-to-date patient schedules and logs. Utilizes CHCS/AHLTA system tools (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.
  • Validates basic CHCS patient demographic information prior to booking appointment for patients. Makes required updates.
  • Call patients or responds to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF or at civilian facilities. Provides patient with specific visit instruction.
  • Pulls records and files documentation as needed. Confirms medical records are available for upcoming appointments on provider schedules.
  • May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
  • Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using CHCS or AHLTA per individual clinic guidelines.
QUALIFICATIONS
Appointing - Medical Office Clerk - Mandatory knowledge and skills.
  • A fully qualified typist with a minimum of 50 WPM is required.
  • General medical ethics, telephone etiquette, and excellent communication and customer service skills.
  • General office administrative and clerical skills to perform receptionist duties and answer telephones.
  • Ability to communicate effectively, both orally and in writing.
  • High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
  • At least 6 months of experience in office setting.

JOB APPLICATION LINK:   https://ghg.catsone.com/careers











 
Ana Rowling
Recruiter Manager
GHG
2151 Linglestown Road, Suite 180 Harrisburg, PA 17110
Email: ana@globalhealthcaregroup.com
Inquiries about this position must be sent by email.
GHG is an Equal Opportunity Employer
this job portal is powered by CATS